Who We Are
Avanoa is the Samoan word for Opportunity. At Avanoa, we’re inspired by the power of opportunity. Our mission is to open doors for success —not just for our clients, but also for the talented individuals eager to make a mark in the evolving travel industry. With over 30 years of combined experience in travel and travel technology, our team is uniquely positioned to drive transformation and innovation for Travel Management Companies (TMCs) across Australia and New Zealand.
Proudly Local
We foster opportunities for talent in Australia and New Zealand to contribute to the evolving travel industry.
Next Generation of Travel Professionals
We carefully select and train those new to the industry, building their skills for the future.
Trained Using Innovative Methods
Our training incorporates gamification, encourages critical thinking, builds confidence and fosters a thriving environment.
At Avanoa, we’re not just creating opportunities—we’re building a stronger, more innovative future for the travel industry across Australia and New Zealand. Let’s grow together.
Meet the Team
Expertise. Quality. Care.
Warren Lio
Founder and CEO
Warren Lio brings over two decades of expertise in the travel industry. His deep understanding of travel technology and corporate travel management makes him a trusted leader who delivers results.
Warren is the heart and soul of Avanoa, known for his positivity and approachable nature. He’s the friendly face who will take the time to understand your needs, pinpoint challenges, and design tailored solutions.
Leading a handpicked team committed to excellence, Warren ensures Avanoa's values of quality and innovation are upheld. With Warren at the helm, you're partnering with someone who genuinely cares about your success.
Ngāhina Williams
Principal Consultant
Ngāhina Williams brings extensive expertise in travel technology and product development, earned over more than two decades within the travel industry. Their deep understanding of corporate travel operations and the systems that underpin them enables them to solve complex problems that drive business growth.
Ngāhina approaches every challenge with a pragmatic and collaborative mindset. They work closely with teams to understand functional requirements, refine systems, and deliver solutions that enhance efficiency and performance.
Leading with a focus on clarity and results, Ngāhina helps organisations navigate technology change with confidence. With Ngāhina on the team, clients gain a trusted partner who understands both the human and technical side of travel.
Tazz Vaaulu
Support Analyst
Tazz Vaaulu has been a valued member of the Avanoa team for the past two years, building strong expertise in travel technology systems and support. With hands-on experience across platforms including Serko, Tramada, Amadeus, and Conferma, Tazz plays a key role in troubleshooting and managing complex system environments.
Through ongoing development and mentorship, Tazz continues to strengthen his technical skillset while supporting TMCs in navigating and optimising their technology.
Known for his practical approach and commitment to continuous learning, Tazz contributes to delivering reliable solutions that help clients operate with confidence.
Classius Hills
Support Analyst
Classius Hills brings a background across retail, customer service, and operational roles. With experience in training, management, and maintenance, he applies a practical and reliable approach to supporting both people and systems.
Guided by principles like placing the right people in the right roles and preventing issues before they arise, Classius focuses on building efficient and consistent processes that support strong outcomes.
With a strong focus on understanding how systems work, Classius is able to troubleshoot effectively and support others with clarity. At Avanoa, he contributes to smooth operations and a positive team environment.
Respect: The Foundation of Our Values
At Avanoa, respect is at the core of everything we do. It starts with how we treat ourselves — our Mind, Body, and Soul. We believe that when our employees cultivate self-respect in these three areas, they bring their most authentic, fulfilled, and empowered selves to work every day.
Mind
A respected mind is nurtured with knowledge, curiosity, and growth. We encourage continuous learning, open dialogue, and innovative thinking so our team members feel valued and inspired.
Body
A respected body is cared for through balance, wellness, and movement. We believe that well-being, healthy habits, and a positive work environment fuel energy and performance.
Soul
A respected soul is aligned with purpose and integrity. We create an authentic space where each individual can bring their true self to work, feeling both seen and supported.
When our team embodies these principles, we create not just a workplace, but a community—one where respect, self-awareness, and purpose drive both personal and collective success.