Avanoa means opportunity, and that simple idea sits at the heart of everything we do. In this blog, Warren Lio shares the story behind Avanoa, why the business was created, and the belief that travel technology should help TMCs grow, not slow them down. Discover how smarter support, stronger operations, and a people-first mindset can turn technology challenges into opportunities for long-term success.

Most TMCs rely on more technology than they probably want to admit 😅 From Serko Zeno and Sabre to Amadeus, Tramada, Powersuite, and Magnatech, modern travel operations depend on systems working together smoothly behind the scenes. This blog explores the platforms powering today’s TMCs and why the right travel technology support matters far more than most businesses realise.

Most TMCs do not have a people problem. They have a travel technology support problem. This blog explores real stories from travel businesses that improved onboarding speed, reduced operational friction, survived GDS migrations without chaos, and created smoother systems with the right support behind them. Less firefighting. More growth. And hopefully fewer spreadsheets called “FINAL_FINAL_v9”.

TMCs don’t usually struggle because their Technology Manager lacks skill. They struggle because one person ends up carrying support tickets, project delivery, system fixes, onboarding, and every “the system’s acting weird again” moment. This blog explores why even the best Travel Technology Managers need backup, and how the right travel tech partner helps TMCs scale without burning out their internal team.

Hiring a full-time tech manager sounds like the fix… until you see everything that comes with it. This guide breaks down what TMC owners actually need to consider, from hidden costs to flexibility and speed. If your team is stuck dealing with tech instead of clients, this will help you choose a smarter way forward.

If your TMC feels slowed down by messy systems, replacing everything might seem like the answer. But most problems come from how your tech is set up and managed. This guide breaks down six practical ways to fix what’s already there, so your team spends less time troubleshooting and more time serving clients.

If your TMC feels slower than it should, the problem might not be your tech. It is how everything is managed behind the scenes. When systems do not work together, teams lose time and leaders get pulled into issues they should never see. This blog breaks down how better travel technology management can remove friction, simplify operations, and help your business grow without the extra overhead.

Travel technology is supposed to make your TMC run smoother. But when systems are clunky or disconnected, the cost shows up fast. Lost time, frustrated clients, tired teams, and slower growth. These issues do not always look like tech problems, but they hit your business where it matters. Here are five hidden costs that could be holding your operations back.

Most TMC owners did not start their business to deal with broken systems and slow processes. But when your technology stops supporting your team, it starts holding you back. From onboarding delays to constant workarounds, the signs are often hiding in plain sight. Here are ten clear signs your travel tech may be slowing your business down and what to do next.